Refund policy

NEW AND PRE-OWNED JEWELRY

Iworld Watches offers a 30-day money back guarantee, and 60-day exchange on jewelry items purchased in-store and online. Some jewelry items may include a security tag. A refund will only be offered if this tag remains attached to the item. Additionally, items eligible for refunds must be in the same condition as when purchased (unworn, unaltered, and not damaged in any way). Returns or exchanges are NOT allowed on special order items. Charges for customizations, including but not limited to sizing, engraving, monogram orders or custom orders will be deducted from the refund or exchange value.

LUXURY WATCHES

Iworld Watches offers a 3-day refund on all luxury watch purchases. This refund is subject to the following conditions. Watches must be in the same condition as when purchased. Watches will contain one or more security tags; these tags must still be attached to the watch to receive a full refund. All original boxes, paperwork, store invoice and any other items issued with the watch must accompany the watch to receive a full refund. Iworld Watches reserves the right to refuse a refund or to charge restocking fees if any of the above conditions are not met. Outside of the 3-day return policy, Iworld Watches offers a 30-day exchange period for Luxury Watch purchases that meet the conditions listed above. Returns or exchanges are NOT allowed on special order items.

HANDBAGS, SUNGLASSES, AND FASHION WATCHES

Iworld Watches offers a 30-day exchange period for all handbags, sunglasses, and fashion watches purchased in our stores. All items must be unworn, undamaged, and not altered in any way. If the item had a security tag attached, that tag must remain attached to be eligible for exchange.

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